RetailCare PeopleCounter
Hardware

Nano: the people counting sensor that installs itself in minutes

Ideal for any business, Nano combines effortless installation, 99% accuracy and top-notch analytics — all accessible through a user-friendly mobile app.

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USB-C 99% ACC.
Nano sensor mounted above a retail store entrance

Nano at work above a retail store entrance

99%

Counting accuracy

Independently validated sensor accuracy you can rely on for staffing and reporting.

<5 min

Install time

Powered by a simple USB-C adapter and connected over Wi-Fi — no cabling required.

1

Mobile app

View live counts and insights from anywhere, the moment Nano is switched on.

Why teams choose Nano

Plug-and-play setup

USB-C power and Wi-Fi connectivity mean no electrician and no downtime — start collecting data within minutes of unboxing.

99% accurate counting

Advanced sensing technology tells the difference between customers, staff and passers-by.

Insights on the go

The Nano mobile app puts real-time and historical traffic data in your pocket.

Scales with you

Add a single Nano to one doorway or deploy a fleet across every store in your network.

The technology behind Nano

Nano uses depth-based sensing to build a 3D map of everyone passing through the doorway, rather than relying on simple motion or heat detection. That's what makes the difference between a rough estimate and a number you can actually run your business on. For a deeper look at the AI model itself, visit our AI & Technology page.

Depth, not just motion

By measuring distance rather than just movement or heat, Nano can separate two people walking side by side, or a customer walking close behind another, into two accurate counts.

Smart exclusions

Staff badges, trolleys, prams and repeat in-and-out passes near the doorway can be excluded so your reported traffic reflects genuine visits, not noise.

Privacy by design

All detection happens on the device itself. Only anonymous, aggregated counts are sent to BoostBI — no identifiable video or images ever leave the sensor.

Specifications

Counting accuracy
99% in independent testing
Power
USB-C, 5V (standard adapter or PoE splitter)
Connectivity
2.4GHz / 5GHz Wi-Fi
Recommended mounting height
2.2m – 4m above the doorway
Field of view
Wide-angle lens covering doorways up to 3m wide
Data processing
On-device; anonymous counts synced to the cloud
Offline behaviour
Counts locally and syncs automatically once reconnected
Management
Nano mobile app (iOS & Android) plus BoostBI web dashboard
Typical install time
Under 5 minutes per doorway

What you can do with Nano data

Roster to actual demand

Schedule more staff for genuine peak periods and pull back during quiet windows, instead of rostering on gut feel.

Measure marketing and promotions

See exactly how much extra foot traffic a campaign, sale or window display actually drove, day by day.

Track conversion rate

Combine visitor counts with point-of-sale transactions to know what percentage of visitors become paying customers.

Benchmark every location

Compare footfall and conversion across your whole network from a single BoostBI dashboard.

Nano FAQs

What size doorways or entrances can Nano cover?

A single Nano unit comfortably covers entrances up to around 3 metres wide when mounted at the recommended height. Wider entrances or multiple doors are covered by installing additional units, all reporting into the same BoostBI dashboard.

Does Nano work without a permanent power point nearby?

Nano is powered over a standard USB-C connection, so it can run from a nearby power point, a PoE (Power over Ethernet) splitter, or a mains adapter placed discreetly above the doorway.

Can Nano count more than just entries and exits?

Yes. Beyond bi-directional in/out counts, Nano data can feed zone and dwell-time analysis, queue monitoring, and multi-site benchmarking inside BoostBI — see our Solutions page for the full list.

How is Nano different from a basic infrared beam counter?

A simple infrared beam only detects that something crossed a line and can't reliably tell people apart when they walk side by side or close together. Nano's depth-based sensing builds an actual 3D picture of the doorway, which is how it reaches 99% accuracy in busy, real-world conditions.

The Nano Range

Need something a little different?

Standard Nano covers a single indoor doorway. For outdoor entrances or wide-open floor plans, we have two more sensors built on the same technology.

Ready to install Nano in your store?

Talk to us today and see how quickly Nano can start delivering insight for your business.